Privacy Policy & SMS Terms
Wasatch ADUs (“we,” “us,” “our”) builds accessory dwelling units for homeowners along the Wasatch Front. This policy explains what information we collect when you use wasatchadu.com or contact us, how we use it, and the choices you have. It also sets out the terms of our text messaging program.
Information we collect
We only collect information you give us directly. When you submit the feasibility form, call, or text us, that may include:
- Your name, phone number, and email address
- The city or address of the property you are considering
- Project details you share with us — intended use, timeline, and budget range
- The content of calls, texts, and emails between us
Our website may also collect standard technical information such as your IP address, browser type, and the pages you visit, through basic web analytics.
How we use your information
- To answer your question and tell you whether your lot is likely to qualify for an ADU
- To contact you by phone, text, or email about your project
- To prepare estimates, plans, and permit paperwork if you move forward
- To improve our website and understand which pages homeowners find useful
- To meet legal, tax, and licensing obligations
Text messaging (SMS) terms
We do not sell or share your mobile phone number. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Consent. By providing your mobile number and checking the consent box on our form — or by texting us first — you agree to receive text messages from Wasatch ADUs about your ADU project. Consent to receive texts is not a condition of purchasing anything from us. You can ask us to call or email you instead.
What we send. Replies to your question, appointment and site-visit scheduling, updates on your estimate or permit, and occasional information about ADU programs relevant to your project.
Message frequency. Varies by conversation. Most homeowners receive a handful of messages while we scope the project.
Cost. Message and data rates may apply. Your mobile carrier's standard rates apply to every message sent or received.
Opting out. Reply STOP to any message to stop receiving texts from us. You will get one confirmation message, and we will not text you again unless you opt back in. Reply HELP for help, or call us at (801) 647-2277.
Carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed in all areas or on all devices.
Who we share information with
We share your information only with the service providers that help us run the business — for example our customer relationship management (CRM) and messaging platform, our scheduling tools, and our email provider. They may use your information only to provide services to us, and are not allowed to use it for their own marketing.
If your project moves forward, we may share the details needed to do the work with a subcontractor, engineer, or your city's permit office.
We may also disclose information when the law requires it, or to protect our rights, safety, or property. We do not sell your personal information.
Cookies and analytics
Our site uses cookies and similar technologies to remember your preferences and to measure how the site is used. You can block or delete cookies in your browser settings; parts of the site may not work as well if you do. We may also use advertising pixels to measure which ads bring homeowners to the site.
How long we keep information
We keep inquiry information for as long as we may reasonably need it to serve you and to meet record-keeping, tax, and licensing requirements. You may ask us to delete your information at any time, and we will do so unless we are required to keep it.
Security
We use reasonable safeguards to protect the information you give us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text to stop text messages
- Use the unsubscribe link in any marketing email to stop those emails
- Email or call us to see, correct, or delete the information we hold about you
Children
Our services are meant for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed, and the current version is always posted on this page.
Contact us
Wasatch ADUs
Phone / text: (801) 647-2277
Email: info@wasatchadu.com
Serving Salt Lake City, Millcreek, Holladay, Murray, Provo, Orem, and nearby Wasatch Front communities.